Use of Social Media

 

All Team Members should be aware of their online responsibilities when interacting through social media and the Internet. You are deemed to have read and understood your obligations as a Woolworth's Team Member by agreeing below.

Social media commonly refers to websites and online tools where users can interact and share information and opinions. Social media includes blogs, Facebook, Twitter, Google+ and many other websites.

The standards Woolworths expects in the online world are much the same as the standards we expect on the shop or office floor. As a Woolworth's Team Member, you are expected to act responsibly and respectfully.

These guidelines apply for both work and personal use of social media when discussing Woolworths, colleagues, customers, our competitors or the industries in which we operate.

  1. Follow the Code of Conduct - be aware the Code of Conduct still applies online whenever you are talking about your job, the Company, colleagues, customers or your manager.
  2. Assume everything is public - conversation, comments, photos, videos, confidential or commercially sensitive company information can remain online permanently, irrespective of any attempt to delete the content.
  3. Be respectful - Woolworths has a low tolerance for negative comments made about colleagues, customers or the Company. Respect others and don't say something online you wouldn't be prepared to say direct to someone's face.
  4. Be honest and transparent - if you are talking about Woolworths or retailing on any forum, you should disclose your employment status. You cannot make comments on behalf of the Company and you need to be clear that any comments made are your personal view. If you do post information about the Company, make sure it is not confidential and that it is accurate.
  5. Give you job your full attention - it's your responsibility to do your job to the best of your ability. Use your time at work productively and keep personal conversations, phone calls, internet use and the use of personal mobile devices to an absolute minimum. Any breach of the Code of Conduct may result in disciplinary action including dismissal.